#Reading eagle full

I went through the same information sharing and again asked to speak to a supervisor. I was immediately disconnected all together and had to call back. I then asked to speak with his supervisor and he agreed to connect me. The representative just kept repeating 'we don't do refunds and there is nothing on your account about a refund'. I explained in detail my previous conversations. The representative with whom I spoke said that 'we don't do refunds and there is nothing on your account about a refund'. When I still did not receive the credit I called Reading Eagle once again (). When I did not receive the credit a week later I called the Reading Eagle () and spoke with a representative who accessed my account and told me that the refund was being processed 'but it could take two to three weeks to appear on my bank statement'. The memo that was generated by Reading Eagle on my bank statement that day read 'Canceled 1/5/21. I spoke with a representative on January 5, 2021, who apologized and consequently canceled the subscription and informed me that I would be reimbursed the $84.46 but that it would take a few days for the credit to appear on my card statement. I have filed a complaint with the FTC and disputed the charge.Īn unexpected charge appeared on my credit care ending in 5237 on Januin the amount of $84.46 by Reading Eagle. They engaged in deceptive business practices and offered a lower rate to retain my business but then revoked that offer with no notification. I requested a refund and they told me that they do not provide refunds since this is a pre-paid service. I was never advised that the rate I agreed to was changed. This person told me they showed the reduced rate applied to my account on May 1st but that it was removed the next day. They documented my complaint and transferred me to an account representative. I called to request a refund since that was not the rate I agreed to pay. On, they charged my credit card for $128.70 for 26 weeks of service. I agreed to that and continued my subscription at that rate.

#Reading eagle full

At first I declined but then he offered a rate of $52 for the full term of 26 weeks. They transferred me to a customer representative who offered me a discounted rate. I contacted the company to cancel my subscription at the end of the current subscription period. I received a letter dated April 26th that my subscription rate was increasing to $4.95 a week for the next 26 weeks ($128.70 for the full term).